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Privacy Policy

Effective Date: January 1, 2025 | Last Updated: December 6, 2025

Our Commitment to Your Privacy

Lotus Medical Career College (LMCC) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit application forms, enroll in programs, communicate with us by phone or email, and opt in to receive text messages (SMS) from LMCC.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

Scope of This Policy

This Privacy Policy applies to:

  • Our website (lmccpomona.com)
  • Our physical campus at 1460 E Holt Ave, Suite 176A, Pomona, CA 91767
  • Information you provide through online application forms and inquiry pages
  • Phone and email communications
  • Text messages (SMS) you opt in to receive from LMCC
  • Other interactions with LMCC staff, students, and resources

This policy does not apply to:

  • Third-party websites linked from our site (we are not responsible for their privacy practices)
  • Third-party service providers’ independent privacy practices
  • Information collected by other educational institutions or organizations

What Information We Collect

Information You Provide Directly

On Application & Inquiry Forms:

  • Name, date of birth, address, phone number, email address
  • Educational background and prior training
  • Program of interest
  • Financial and employment information
  • Emergency contact information
  • Military service status
  • Disability/accommodation requests
  • Any information you voluntarily provide in text fields or comments

During Enrollment & Registration:

  • Student identification number
  • Enrollment date and program details
  • Academic progress and grades
  • Attendance records
  • Clinical placement information
  • Financial aid applications and awards
  • Payment information (credit card, ACH details)
  • Verification of citizenship and legal status (for employment authorization)

If You Opt In to SMS/Text Messages:

  • Your mobile phone number
  • Your name and student ID (if applicable)
  • The date and time you opted in
  • The content of text messages sent to and from you
  • Delivery status and carrier information

Information Collected Automatically

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website or search query
  • Cookies and tracking technologies

How We Use Your Information

Educational & Administrative

  • Processing applications and enrollment
  • Administering academic programs, courses, and clinical training
  • Assigning grades, tracking attendance, and monitoring progress
  • Scheduling classes, clinical rotations, and exams
  • Sending official notifications about registration, deadlines, grades
  • Managing student records and educational files

SMS/Text Message Communications (If You Opt In)

  • Sending appointment reminders and class schedule changes
  • Notifying about clinical rotation assignments
  • Confirming payment receipts and financial aid status
  • Reminding about upcoming deadlines

NOT for marketing or promotional purposes — LMCC does not send marketing texts.

Who We Share Your Information With

Service Providers

Student Information System (SIS): Platform for enrollment, grades, attendance
Payment Processors: Credit card processing, ACH banking services
Financial Aid Providers: Cal Grant, WIOA/ITA, other state/federal aid programs
Texting Platform: Service provider for sending SMS messages
Clinical Placement Coordinators: Healthcare facilities for clinical rotations

Government & Regulatory Agencies

U.S. Department of Education: Title IV aid compliance reporting
California Department of Public Health (CDPH): Healthcare training verification
Bureau for Private Postsecondary Education (BPPE): School performance data
California Employment Development Department (EDD): WIOA enrollment and outcomes

What We Do NOT Do With Your Information

LMCC does not and will not:

  • ×Sell your personal information to third parties
  • ×Sell your phone number or SMS data
  • ×Share your student records with companies for profit
  • ×Use your information for commercial advertising without permission
  • ×Rent, lease, or trade your contact information

SMS/Text Messaging Opt-In Data Protection:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS/Text Message Communications

Opt-Out (Stop Receiving Texts)

You may unsubscribe from SMS at any time by:

1Replying "STOP" to any SMS message you receive from LMCC
2Replying "UNSUBSCRIBE" to opt out
3Contacting us directly: Call (909) 625-8050 or email enrollment@lmccpomona.com

Data Retention & Deletion

Data TypeRetention Period
Student Educational RecordsDuration of enrollment plus 7 years
Financial Records7 years after final payment
SMS Communications90 days
General Inquiries3 years (non-enrolled applicants)
Website AnalyticsUp to 24 months

Your Privacy Rights

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the right to:

Right to Know: Request what personal information LMCC collects, uses, and shares
Right to Delete: Request deletion of personal information
Right to Correct: Request correction of inaccurate information
Right to Opt-Out: Decline sale or sharing of personal information (note: LMCC does not sell data)
Right to Non-Discrimination: LMCC will not discriminate against you for exercising your rights

FERPA Rights

LMCC students have rights under FERPA, including:

Right to Inspect: Review your education records within 45 days
Right to Amend: Request corrections to inaccurate records
Right to Consent: Provide or withhold permission for disclosure
Right to Complain: File a complaint with the U.S. Department of Education

Contact Us Regarding Privacy

General Privacy Questions

Lotus Medical Career College

1460 E Holt Ave, Suite 176A

Pomona, CA 91767

Phone: (909) 625-8050

Email: enrollment@lmccpomona.com

Data Access, Correction, or Deletion

Email: privacy@lmccpomona.com

LMCC will respond within 45 days.

Report a Privacy Concern or Data Breach

Email: compliance@lmccpomona.com

Phone: (909) 625-8050

Legal Compliance

LMCC complies with:

FERPA — Federal law protecting student education records
CCPA/CPRA — California consumer privacy laws
TCPA — Federal law regulating text messages
WIOA Section 188 — Nondiscrimination in workforce programs
BPPE Regulations — California education standards
CDPH Requirements — Healthcare training compliance

Lotus Medical Career College is committed to protecting your privacy and complying with applicable privacy laws. This Privacy Policy is effective as of January 1, 2025, and was last updated December 6, 2025.

© 2026 Lotus Medical Career College. All Rights Reserved.

1460 E Holt Ave, Suite 176A, Pomona, CA 91767 | (909) 625-8050 | enrollment@lmccpomona.com

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